Shipping

Shipping

We only ship with United States Postal Service Priority Mail Service.

Priority Mail 1-3 day delivery is an expected delivery time and is not guaranteed delivery.

Expected delivery is calculated from the time the order is shipped not from when the order is placed.

We ship orders Monday – Friday and most orders ship same day if ordered before 4:00 PM. Orders placed after 5:00 PM are shipped the next business day.

Orders placed Saturday & Sunday are shipped on Monday. During a Holiday Season orders may be delayed shipping by a day or two.

USPS experiences very high demand during a Holiday Season and expected delivery is usually one to two days longer than expected delivery times.

Order Status

Has My Order Shipped?

Login to your account here to check your order status.

How do I change quantities or cancel an item in my order?

Please contact Anderson Powerlifting at admin@andersonpowerlifting.com to change or cancel an order.

How do I track my order?

Please check your email for a tracking number.

My order never arrived.

Login to your account here to check your order status. If order is marked “Complete”, please contact Anderson Powerlifting at admin@andersonpowerlifting.com

An item is missing from my shipment.

Login to your account here to check your order status to ensure all packages have shipped. If order is marked “Complete”, please contact Anderson Powerlifting at admin@andersonpowerlifting.com

My product is missing parts.

Login to your account here to check your order status to ensure all packages have shipped. If order is marked “Complete”, please contact Anderson Powerlifting at admin@andersonpowerlifting.com

My Account

How do I sign up for a new account? 

Click here to sign up for an account. You can also create an account during the checkout process.

How do I edit my account information?

Login to your account here. Click on “Addresses” to change your billing or shipping address. Click on “Account Details” to change other information, including email address and password.

How do I retrieve a lost password?

Click here and click “Lost your password?” at the bottom of the login form. Enter your username or email address and you will receive a link to create a new password via email.

How do I return my product?

See our Returns page or contact Anderson Powerlifting at admin@andersonpowerlifting.com to refund an order.

I received the wrong product.

If you feel that you have received the wrong product, please contact contact Anderson Powerlifting at admin@andersonpowerlifting.com within 72 hours of receiving the product.

Guarantees

Guarantees

Low Price Guarantee
It is our commitment to provide you with the best value, at the best price. We value your business and strive to keep our prices low, and SAVE you money!

Privacy Policy
We value your privacy. Please view our Privacy Policy for complete details on how we use the information we collect.

Security
This website is protected with SSL (secure socket layer) encryption, the highest standard in Internet security.

Pricing and Billing

Do I have to pay sales tax?

You only have to pay sales tax if you are located in the same state as our warehouse (Texas).

I have a question on my charges.

Login to your account here. Click on “Orders” to see all orders placed with us. If you still have questions, please contact Anderson Powerlifting at admin@andersonpowerlifting.com

I need a copy of my receipt/invoice.

Login to your account here. Click on “Orders” to see all orders placed with us. Click “View” to see invoice details.

When will my credit appear on my account?

Credits usually take 7-10 business days from the time we receive your item(s).

When will my credit card be charged?

Your credit card will be charged within 24 hours prior to shipment of your item(s).

Coupons

How do I use a coupon?

Coupon codes can be added from the Cart page or on the Checkout Page. On the Cart page there is a box just below the list of products in your cart. Enter the code and click “Apply coupon”. On the Checkout page at the top is a box that says “Have a coupon?”. Click “Click here to enter your code” and enter your coupon and click “Apply coupon”.

For Additional Support, contact Anderson Powerlifting at admin@andersonpowerlifting.com